Ishrav International is committed to providing high-quality products and services to our customers. We understand that sometimes customers may need to return or refund a product. To ensure that our customers are satisfied with their purchase, we have developed the following refund and return policy:

Refunds:

If you are not completely satisfied with your purchase, we will gladly provide a full refund within 30 days of the purchase date. To be eligible for a refund, the product must be in its original packaging and in unused condition. Refunds will be processed within 7-10 business days after we receive the returned product.

Returns:

If you receive a defective or damaged product, please contact us immediately. We will provide a return shipping label and will send a replacement product as soon as possible. If you receive the wrong product, please contact us within 7 days of receiving your order, and we will arrange for a return and replacement.

If you wish to return a product for any other reason, please contact us within 30 days of the purchase date. The product must be in its original packaging and in unused condition. You will be responsible for the return shipping costs. Once we receive the returned product, we will process a refund for the purchase price, minus any shipping costs.

Please note that all sale and clearance items are final and cannot be returned or exchanged.

Contact Us:

If you have any questions or concerns about our refund and return policy, please contact us at ishravinternational@gmail.com Our customer service team is available to assist you with any issues you may have.

Note This Terms & Conditions only for Live Stock

  • 100% ADVANCE PAYMENT.
  • NO GUARANTEE & NO EXCHANGE.
  • DOA GUARANTEE WILL BE GIVEN ONLY VIA FLIGHT ONLY PACKET TO PACKET.
  • IF ANY DOA FISHES SHOULD BE PLACED ON SAME THERMOCOL BOX AND SEND ONLY VIDEOS NO PICTURES.
  • DOA GUARANTEE WILL BE NOT GIVEN BY BUS AND TRAIN FOR LONG JOURNEY.
  • THERMOCOL BOX PAID EXTRA.
  • LOCAL FARE & TRANSPORTATION CHARGES PAID EXTRA.
  • DOA WILL BE GIVEN FOR AIR CONSIGMENT.
  • CHECK PRODUCT AVAILABILITY BEFORE PURCHASING.
  • DOA WILL BE SENT WITH NEXT SHIPMENT ONLY.
  • SHIPPING POSSIBLE ALL OVER INDIA.